Native ticketing

Tickets

Every ticket in the console: priority, SLA remaining, owner and status. Auto-created by the Ticket Factory or raised by hand. No external ticketing product is involved.

P2
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open
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Tickets0 shown / 0 matchingClick a ticket to open it. Unowned P1 tickets come first; SLA remaining counts down live.
Ticket IDPriorityCustomerCategoryTitleOwnerResponse dueSLA remainingStatus
No tickets match this view.The Ticket Factory evaluates every fifteen minutes; new tickets appear here and on the notification bar.
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